The particular jack you are using isn't hooked up or is faulty. For the following models: 5 out of 5 stars. Enter the user name and password provided by your ISP. These preset credentials cannot be retrieved, and your modem could become unusable without them. Go to Set Up a Wireless Network if you wish to configure your wireless settings. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. The status light ring may change colors repeatedly as it goes through the initialinstallation process. STARTED! The C4000BG has the same specifications as theZyxel C4000BZ. Previous image. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Local time: 03:30 AM. These are essential to make sure you get the best phone and internet connection. And I can't - Answered by a verified Network Technician . Please note that a phone jack is required to set up Brightspeed internet service in your home. Click Apply to finish the configuration. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. 3. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. Try disconnecting the power, waiting a few minutes, and repeating setup. Use a DSL splitter to plug a phone and a modem into one wall jack. You can test this by plugging in another electrical device, and/or try another outlet. On or before the day your service is supposed to begin, your modem will come in the mail. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. At this point, you are ready to activate your service! Plugging in the power cord4. Let me know if this helps. Enter the user name and password provided by your ISP. This means your modem is connected to our network and the line is active. We've created a series of self-help and install videos to empower you to quickly get connected. Make sure the outlet is live. Firmwareis the software programmed into your modem that makes it run. How to set up centurylink modem c4000lg mg yz. Try thetower modem guideinstead. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. is a good first step to fix many common problems. The particular jack you are using isn't hooked up or is faulty. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. This should arrive today. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. Your line should be activated no later than 7 p.m. on your start date. 2023 Q Fiber, LLC. Page 9 5. Picked up right where the old one left off. Products with trusted sustainability certification (s). WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. This video is a step-by-step guide of how to setup your modem. We're here to help! If you don't have a jack, chat with us to have one installed. Try plugging the green cord into a different jack. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. View Product. |Privacy preference center 4. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. This gateway has 4.2 out of 5 stars on Amazon. If your service has already been activated, you might get a message earlier in the day. I then went through the 3-step setup for this new modem, but was never able to finish step 3. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. These lights will flashred and greenwhile the modem is syncing with the network. Welcome to the HP Support Community. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. Donotinstall a filter between the modem and the wall jack. Manage networks (SSIDs) Modem security settings. . C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Try the tower modem setup page instead. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. Internet Strength: 90%. . How to login CENTURYLINK Easily Accessing your Router Admin through a CENTURYLINK's IP Address will allow you to change the settings that your router software provides. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). This page is for CenturyLink modems that look like this: For the following models: Century link C4000LG Bad Firmware issues. Third party marks are the property of their respective owners. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. The main screen will appear. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. Have a home security system? If you did not receive filters, please chat with us. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Next image. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Once done, connect the Printer to the Wi-Fi. Use the, This means a connection failure has occurred. Page 8 3. Plug other end of phone cable into the your home phone line. If you don't have a jack,chat with usto have one installed. Follow the steps to complete the installation process using QuickConnect. Website blocking. Theutilities menugives you access to several additional tools to manage and test your modem. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. Detailed steps are here: https://www . All Rights Reserved. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. Plug the phone cord into a filter and then into the wall jack. Modem Features: 80%. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. The C4000XG does not have a DSL port or light. What if all the lights on the modem are off? If NO, proceed to the next step, "Check for connectivity.". Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. . Wrong modem? Plug the phone cord into a filter and then into the wall jack. Click the quick setup icon to configure the device's Internet access . The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Make sure this fits by entering your model number. This can depend on the age of your home. Previous image. If NO, proceed to the next step, "Check for connectivity.". This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. Downloading the MyCenturyLink app for easier install3. Filters arenotneeded if you use theC4000XG. In-home speeds may differ based on router setup, devices and other factors. Sentiment Score 9. This can often resolve a connection issue. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Use the new modem. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Look for an email with your order confirmation details and anorder statustracking link. Personalize the Wi-Fi2. The main screen will appear. Wait until after 7 p.m. on the service start date to attempt setup. 448 0 obj <>stream 2023 Brightspeed. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Jun 10, 2022. To change your network name, go to the modem's wireless settings. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. Works great, easy setup. We've created a series of self-help and self-install videos to empower you to quickly get connected. Try thetower modem setuppageinstead. DSL and power ports on the back of the C4000BG and LG/LZ models. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90.