Please enter your postcode below. BT Virus Protect works on compatible PC/MACs. Merging EE and BT accounts Go to solution I am an existing EE customer and had BT Sport on my mobile as part of my contract with them and just recently I have joined BT (broadband and TV). I used the same email address for EE and BT sport, not realising it would cause this sort of issue. Price from month 25 currently 73.99 a month. Data used will decrement from any plan allowances depending on how you access the content. Welcome to EE A brilliant place for business With EE, your business can work smarter and faster. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). 4G Calling also available on iPhone 6 and above 4G connection required. BT Sport:You can only accessBT Sport in the UK. 30 day rolling plan requires 30 days cancellation notice. Dedicated UK and Ireland-based Support: we may route your call outside the UK and Ireland under certain circumstances. If you selected Other, tap Add Mail Account and . I am an existing EE customer and had BT Sport on my mobile as part of my contract with them and just recently I have joined BT (broadband and TV). For new Fibre 2 Unlimited customers that sign up for 24 months. Terms apply. The speeds you get on your phone will be lower, and depend on things like the number of users, distance from the mast and the type of 4G phone you have. Includes PromptCare, Choose to Refuse, SMS alerts, Premium Rate Service and International Call Barring. I've had a look around for information on this and found this BT and EE Special Discount document and section 5.3 in this says "We will send an email to the BT or EE account holder after we have completed your new BT broadband or eligible EE mobile order. 15-06-2020 To get the BT Sport app, just download it from your devices app store: Once youve downloaded the app, login with your BT ID and password to start watching. If youre travelling outside of EU member states, you can only use the app to check the latest news as it's currently not possible to watch any video content. The latest movies to rent or buy in the BT Player. Our network gives 4G coverage to over 99% of the UKs population. VIP for those who want everything TV has to offer and more. Please check with your supplier. Extra Speed 4G is not available on BT Business Mobile plans. 18h57. To do this they may need access to your property. I've tried to, they say I need to contact BT to resolve as isn't their issue and BT say to contact EE. This is because calling 1571 may lead to a chargeable call. Tap Add Account, then select your email provider. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call. 13h56. Speeds vary by location, coverage and demand. We guarantee the speed to your hub. Payment by Direct Debit. 4G coverage required. Renews automatically until cancelled. The Account Holder needs to set up and maintain this service. Available to new and existing BT customers that sign up for an 18 month minimum term. Early termination charge may apply if you stop your service in the first 24 months, see bt.com/terms, Prices may change at any time during the contract. My EE is the easiest way to stay in control of your mobile or broadband account even if someone else pays the bill. Unfortunately I am locked out of watching BT Sport on the go as it is associated with my EE account and restricts me to watching it on my EE device. Data used will decrement from any plan allowances depending on how you access the content. It is not possible to watch recordings made in Internet mode if you switch to aerial mode. I've got the free bt sport add on and it said that I would be sent my id for it in a text but I haven't received anything any ideas. Britbox terms apply. Prices and BT Sport content subject to change at any time. 64.99 a month from month 25. See your mobile deals A better connection as one With BT and EE joining forces, we can give you a better connection with Hybrid Connect. You may cancel your agreement for the service at any time before the engineer starts work on the installation. Your EE mobile contract will be with EE Ltd. Payment by Direct Debit. You'll stay connected to the mobile network for at least 15 minutes. Offer, BT Reward Card & BT terms apply - www.bt.com/manage/bt-reward-card/, If installed from 1-Nov onwards: Following a successful claim, your card will be sent to the email account you signed up with. Content is variable and may be withdrawn at any time. Keep Connected Promise: Youll need to contact us to report the fault. 4G speeds vary by location, coverage and demand. You must not attempt to share, edit or adapt the content made available to you. You can pay for your monthly line rental by direct debit for 23.05 a month for Standard Line. Line Rental included in monthly cost. Please note: the BT Sport App is not available on the Huawei App Gallery. When the Broadband installation service starts. All add-ons have a monthly minimum term and renew automatically until cancelled. Prices and BT Sport content subject to change at any time. Maximum of 2 devices may be used simultaneously. Openreach Broadband Systems Offline 22 July 2022, Openreach Broadband Support systems offline 19 March 2022, Openreach Broadband Support systems offline 22 January 2022. You must not attempt to share, edit or adapt the content made available to you. You'll get access to the best live sporting action from the following: discovery+ streaming Entertainment and Sport. Discounted price for BT broadband homes (excludes business). Speeds vary by location, coverage and demand. See www.netflix.com/TermsOfUse for details. Sport AllBT Sport channels with exclusive Premier League games and every match of the UEFA Champions League with the best world-class sport from football to UFC and much more. No Limits Plan available with selected mobile plans. Maximum of 150 calls to 0845 and 0870 numbers. You can choose to cancel at any time, heres what you need to do: Is BT Sport displaying an error code? BT Virus Protect works on compatible PC/MACs. Faults reported after 9pm Monday to Saturday, or anytime on Sundays or on public or bank holidays, will be treated as if you reported the fault at 8am on the next working day. Check your speed using the MyBT app, online or by calling 0800 800 150. BT Virus Protect works on compatible PC/MACs. As of 13 December 2019, we own all BT Broadband TV Boxes (Z4, G4, G5, TV Box Pro & TV Box Mini) sent out to customers. Payment by Direct Debit. One minute minimum call charge. Price from month 25 currently 69.99 a month. Compatible line required otherwise 49.99 connection charge may apply. EE Limited. BT Sport is also available on the Sky Digital Satellite Platform for all new and existing BT broadband customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport. 15-06-2020 11h22. Payment by Direct Debit. Our Price Promise: annual price changes still apply. You can register via the EE website or the My EE App, Create an account enter your name, email address and a password. BT Support - How to set up Complete Wi-Fi - YouTube 0:00 / 2:29 Chapters BT Support - How to set up Complete Wi-Fi BT 31.9K subscribers Subscribe 296 135K views 3 years ago For further. Yes, both BT and EE use the same mobile network and infrastructure. Or select the app as your Inclusive Extra if you have an eligible plan. New 24-month BT Broadband and BT TV contracts required. If youve got one of our small business Price Plans, then you get free access to the BT Sport app and BT Sport casting for three consecutive months. BT Virus Protect works on compatible PC/MACs. Prices and content may vary. Sky box and active viewing card required. For new Fibre Essential customers that sign up for 12 months. You have a total of 60 days to return your items and which includes the time taken for us to send out a jiffy bag. You'll need to set up a BT ID before you can use the BT Sport app. We aim to repair a fault by midnight on the next working day after you report the fault to us unless a specific appointment date is agreed. If you have the BT Sport with discovery+ as an add-on or as an Inclusive Extra, or if you have Apple TV 4K with inclusive BT Sport, you'll need to make sure you have a BT ID username and password set up in order to be able to log in and watch BT Sport. BT Virus Protect works on compatible PC/MACs. Available to new and existing non-HD BT Sport customers that watchBT Sport on Sky or BT TV with BT Superfast Fibre. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). 2. Available to BT Broadband customers when joining EE on a pay monthly handset or 12 months or more SIM only plan. Dialling BT 1471 without using Call Return is free. These are the basic steps to setting up your email accounts. The best part? Payment by Direct Debit. Something went wrong. BritBox is for your personal, non-commercial use. Payment by Direct Debit. Want a sim for your old phone Have you set up a BTID for your BT account yet? 150 calls or 1000 minutes a month to 0845 and 0870 numbers. Please note that Reward cards can also be referred to as BT Reward cards they are the same thing. Price from month 25 currently 89.99 a month. No hayu and limited Kids content available. You can pay for Line Rental Plus by any method unless you take another service that requires payment by Direct Debit. To set up our BT Sport account on EE, follow these steps: Click on the link that'll direct you to the webpage; Key in your mobile number and postcode that corresponds to your EE account; Provide your personal information, select . Enjoy great-value wi-fi broadband internet access with BT Wi-fi List of . Payment by Direct Debit. The call return feature will not be available if the person leaving the message has chosen to withhold their number or if the call was from an international number. Offer is non-transferable. Prices and BT Sport content subject to change at any time. E-billing required. Includes HD content and Dolby Atmos on selected events, minimum line speed and compatible device needed. Any additional products with minimum commitment are not eligible to be taken in conjunction with this offer. See BT.com/legalstuff. After your three free months, the BT Sport app costs 10 per month. Unlimited Minutes:30 day minimum term. 12-08-2021 It's our way of saying thank you. Payment by Direct Debit. Service is on demand content only. Your 7-day free trial will start from the date you place your order. A quick search online suggest EE customers cancancel their BT Sport add-on by: texting STOP SPORT to 150. on For new Full Fibre 500 customers that sign up for 24 months. Your bills and usage. Terms apply. Payment is by Direct Debit. NOW account required andterms apply. Im a Sole Trader, Limited or Public Sector Business with up to 100 employees, I'm a business with more than 100 employees. No cash alternative. Includes BT Virus Protect and a BT Smart Hub. Working on user cases with stakeholders to understand and help evolve technology for our customers needs. Here's what you need to do: Click on the link to open the webpage Enter your mobile number and the postcode your EE account is registered to Enter the 4-digit pin we send to you and click Continue to open up a form Enter your personal information, set a security question, and set up a BT ID email address Enjoy the best seat in the house for the Premier League, UEFA Champions League, Europa League and FA Cup matches. Ongoing BT Broadband contract renewal needed to get discounted BT Sport. Hi @Repmj welcome to the forum and sorry you can only access the BT Sport App on your EE device. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Compatible device required to stream content see www.britbox.co.uk/help. Maximum of 150 calls to 0845 and 0870 numbers. To get all the action, reply to the message and well text you a link to help you create a BT ID. Compatible line required otherwise 49.99 connection charge may apply. Mobile network coverage required. Price from month 25 currently 40.99 a month. Forgot your password? 15h50. Price from month 13 currently 40.99 a month. NOW Entertainment RRP 9.99 per month. If youre on the free trial, or youre paying for multiple devices and large screen access, we cover your data use so it doesnt come out of your plan allowance. BT Sport on Sky TV Only (1 month contract). Excludes Multiscreen. Compatible line required otherwise 49.99 connection charge may apply. For new Full Fibre 900 customers that sign up for 12 months. Once your broadband connection is working again, your Smart Hub 2 will make sure the connection is stable before moving you back over. BT / EE. 4. Includes BT Virus Protect and a BT Smart Hub. Plus, watch all 4BT Sport channels with exclusive Premier League games and every match of the UEFA Champions League in HD and access to BT Sport Ultimate in up to 4K HDR from BT. Compatible line required otherwise 49.99 connection charge may apply. If you sign up to a new contract or renew your contract for a Landline (including call charges, features, add-ons and plans), BT Mobile (including plans, monthly add-ons, call, text, and data charges), BT Broadband, BT TV orBT Sport (including TV and Sport add-ons) the monthly price will increase each year from March 2024. AIRBUS and other Airbus product and service marks are protected trademarks of Airbus. Following a merger in 2016, EE became part of the BT Group. See details. A 26.58p call set up fee applies. c. there must be a responsible adult present in your home. Our Price Promise: Youll keep the same monthly price, when your contract ends. If you have purchased a Full Works plan with iPhone 12 between 16 October 2020 and 15 January 2021, the BT Sport app is included in your plan on top of your three Inclusive Extras. Netflix Basic plan, watch unlimited movies and TV shows on 1 screen at a time in HD. Terms and exclusions apply. If you have a moment, please update this thread with the outcome - it could help fellow customers with the same snag in future. Excludes outages, connection faults and home wiring outside of BTs control. It is asking for my bt account number when Im registering for my bt ID and I dont know what it it is, is it my my EE username. BT Virus Protect works on compatible PC/MACs. Its your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. 24 month contract. BT Virus Protect works on compatible PC/MACs. > Pop a few details into our registration page, Pay Monthly:add your EE mobile number plus bank account number and sort code, post code and last 4 digits of your debit/credit card, Pay as you Go:just enter your EE Mobile and well send you an Access code SMS. Payment is by direct debit and subject to credit status. Early termination charge may apply if you stop your service in the first 24 months, see, Available to existing BT Mobile SIM-Only or Family SIM customers. The Call Return feature of BT 1471 costs a fixed fee of 35p. 15h47. You can only access BT Sport in the UK. a. your property must be located on the UK mainland and Northern Ireland; b. you must own the property or have permission from the landlord or agent managing the property and have permission from any other relevant authority to have the work done; and. EntertainmentAMC plus the latest award-winning entertainment and Sky Originals from channels including Sky Atlantic, plus over 300 Box Sets on demand, all from NOW Entertainment. We may ask for the email address you used to set up an existing or recent NOW account. NOW Membership will only be available to watch via the app on your set-top-box and compatible devices and not through the electronic programme guide. Something went wrong. A 12-month minimum term applies for new line rental contracts. Cancel . Prices and BT Sport content subject to change at any time. Payment by Direct Debit. One minute minimum call charge. Outside of the UK, BT Sport and BT TV customers can no longer stream content via the apps or web players. If the kit is not returned, you may be liable for a charge. Compatible equipment required to cast content to your TV. The data you use when your Hybrid Connect is connecting you to the mobile network is all included in your package. BT is not responsible for any of the site categorisations this is done by our 3rd party specialist vendor. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). 9. You must not attempt to share, edit or adapt the content made available to you. Details of charging can be found on the Tariff Guide see. 2013 - Present10 years. If you're on one of our Smart or Full Works plans, you'll be able to select BT Sport mobile as anInclusive Extra to include in your plan. All about fibre broadband Yes, they do. The Broadband installation service is a standalone service and separate from your contract for the BT Broadband Service. For new Fibre Essential customers that sign up for 24 months. And now we're part of the BT Group, your business is better connected. All you need to do is fill in your home phone number and account number, along with your new address, postcode and move-in date, and BT will do the rest (provided it can service your new property). Prime Video is 5.99/month after the promotional offer period. For new Fibre 100 customers that sign up for 24 months. Where calling plans include a set number of minutes we always round up to the nearest minute. The RootMetrics award is not an endorsement of EE. on United Kingdom. 54.99 a month from month 25. For new Full Fibre 100 customers that sign up for 12 months. Price from month 25 currently 84.99 a month. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your EE mobile contract will be with EE Ltd. E-billing required. Applies for the duration of your fault or home move only. go to Menu > Plans, Inclusive Extras & add-ons, select Inclusive Extras and follow the steps to select the pass. Your BT Broadband contract is with BT Plc and is unaffected. Price from month 25 currently 80.99 a month. Price from month 13 currently 33.99 a month. Early termination charge may apply if you stop your service in the first 24 months, seebt.com/legalstuff. For new Fibre 100 with Halo 3+ customers that sign up for 24 months. BT broadband homes (excludes business). You may cancel your agreement for the service at any time before the engineer starts work on the installation. You can use the BT Sport app to get the latest news and watch sports when you travel to any of the 28 EU member states. EE's 5G networkalso covers large parts of the country. Popular shortcuts Track an order . 0800 numbers and calls to voicemail included. Payment is by direct debit and subjective credit status. If youre benefiting from the three free months offer, well text you when your subscription is about to end and let you know when youll start being charged. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Available via BT.com only. BT Virus Protect works on compatible PC/MACs. May require a primary box upgrade for the TV Box Mini. Turn on your iPad so it shows the home screen. Payment by Direct Debit. Sorry! Any unused allowance won't carry over when your billing month ends. 04-10-2019 02:26 PM. BT sends additional discs to guarantee a reliable Wi-Fi connection in every room of your home. NOW Entertainment RRP 9.99 per month, NOW Cinema RRP 9.99 per month. Personal use only. Connection charges may apply. BT Virus Protect works on compatible PC/MACs. Hi Nick_Russell. UK only. UK's most reliable network:Based on the RootMetrics UK RootScore Report: H2 (Jul-Dec) 2022. If you have BT Sport as your Inclusive Extra, you can pay 5 per month extra to watch on multiple devices and on the large screen. 21.99 a month. All this built on BT's ultra-reliable superfast broadband technology. Once the installation work has started any applicable installation charges cannot be refunded, and you will be liable to pay this. 24 month min term. Available to new and existing BT customers that sign up for an 18 month minimum term. You'll find your BT account number in the top right corner on any bill we've sent you. From month four you will pay the standard monthly subscription charge (currently 6 a month). Price from month 25 currently 35.99 a month. Compatible device required to stream content see www.britbox.co.uk/help. You are only eligible for a free trial if you are a new or existing BT TV customer, taking the following NOW Memberships: NOW Entertainment, NOW Cinema, NOW hayu and NOW Boost. Payment by Direct Debit. Compatible line required otherwise 49.99 connection charge may apply. To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone. For new Full Fibre 300 with Halo 3+ customers that sign up for 24 months, 89.99 a month from month 25. Nuisance call blocking functionality blocks up to 100% of nuisance/unwanted calls. Payment by Direct Debit.Terms apply. Plans for use in fixed location only. BT Sport Ultra-HD and HD-BT Sport Ultra-HD and HD -service requires HD ready TV & cabling; Sky customers need a black Sky box. 1471 cannot disclose the number if the number is withheld, unavailable or the call came from a switchboard extension number. Extra Speed- With Extra Speed 4G, the maximum speed available through the network is capped at 60 Mbps rather than 30 Mbps on our standard 4G. Amazon, Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates. . Sky box and active viewing card required. For details of charges please see our Tariff Guide. Offer is available for six consecutive months. Calls made from Northern Ireland fo fixed lines in the Republic of Ireland are not included within International Freedom & will be charged at standard rates. Watching on your laptop or other device will. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. If you leave in the first year, we'll charge you up to 65 towards the cost of your new Hub. HD: HD on demand requires suitable HDMI cable, a HD ready TV and 5Mbps minimum line speed for streaming. You can change your TV package every month. 4G connection required. 35 activation charge applies. A 12-month minimum term applies for new line rental contracts. No minimum call commitment applies. UK calls to UK landlines (starting 01, 02, 03) and UK mobiles, standard UK texts and data within the UK. Offer subject to change. Offer excludes existing BT Sport Second Box customers. You can cancel at any time within the free 7-day trial period, and youll still be able to enjoy your NOW Membership for free for the full 7 days. Price from month 25 currently 45.99 a month. BT Virus Protect works on compatible PC/MACs. Price from month 25 currently 73.99 a month. 0800 numbers and calls to voicemail included. on Australia includes the Christmas Islands & Cocos Islands. Offer is non-transferable. Fastest 4G speed: your actual speed will depend on factors such as your mobile coverage, demand and location. Includes BT Virus Protect and a BT Smart Hub. 8. And a BT ID gives you access to nice extras too, including: - Over 5 million BT Wi-Fi hotspots in the UK (free to BT Broadband and BT Mobile customers). When you replace your TV box, upgrade, or leave BT, please return your TV box to us. Includes PromptCare, Choose to Refuse, SMS alerts, Premium Rate Service and International Call Barring. The guarantee only applies when your Smart Hub2 is connected to the fixed broadband network and it does not cover broadband faults. BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. Includes a BT Home Hub (unless BT has already provided you with one). Full HD-capable device, compatible home cinema system and broadband (min. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). BT Virus Protect works on compatible PC/MACs. n = Skip to page navigation; f = Skip to footer; l = Search; 0 = Access keys; 1 = Home; 2 = My account; 3 = Contact us; 4 = Find a hotspot; 5 = Buy wi-fi access; 6 = Help and advice; 7 = BT Wi-fi for business; 8 = Terms and Conditions; 9 . The email will contain a link togetherwith instructions on how to link your BT account to your EE number"Also best check section 2 to ensure you are eligible. You can cancel the offer at any time. Content may vary. You'll need a valid email address and your BT account number. BT Virus Protect works on compatible PC/MACs. Payment by Direct Debit. Wi-Fi connection required. Fair use policy (calls over 600 minutes a month will be charged from 6p a minute) and Terms and Conditions apply. See BT.com/legalstuff. You can end your subscription to BT Sport Second Box at any time subject to 30 days' notice. For new Full Fibre 900 with Halo 3 customers that sign up for 24 months, 83.99 a month from month 25. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call. Create one Quick links Track your order > Report or track a fault > Pay a bill > Get help or contact us > Download the My BT App > Looking for BT Mail? If your fixed line is taken out, EEs mobile network keeps you connected. Also included when you opt in are: BT Privacy Caller Display, Anonymous Call Reject, and Free 1471 call return. Unfortunately I am locked out of watching BT Sport on the go as it is associated with my EE account and restricts me to watching it on my EE device. Check Coverage checker before buying. 14h29. Excludes Multiscreen. You are not eligible for a free trial if youve had one before on a selected Membership via BT TV or NOW, or if your free trial is on a selected NOW Membership which you have already had bundled into a TV package. Smart Hub 2: available to BT Halo 2 customers who dont already have one. Create a BT ID Step 1 of 3: Enter your email address Your BT ID is the username and password you will need to access your BT account online and the My BT App. You have a total of 60 days to return your items, and which includes the time taken for us to send out a jiffy bag. Payment by Direct Debit. Terms apply. 700 Minutes: 30 day minimum term. Text SPORT to 150 and follow the instructions. Prices and terms subject to change during the contract term.. For new Fibre 250 customers that sign up for 24 months. Payment by Direct Debit. Where this person is not you, it must be someone authorised by you to make decisions regarding the location and installation of equipment. a. install and connect your BT Hub and connect a device to the BT Broadband service; b.. demonstrate a working product and test your Wi-Fi signal; c. connect any additional kit for other BT products and services such as Complete Wi-Fi; d. connect your BT TV to the BT Broadband, including any multi-room boxes where applicable; and. You'll need to remember your BT ID username - this will be the email address you used to set up your BT ID initially - and your BT ID password. BT Virus Protect works on compatible PC/MACs. Discount applied after any other valid offer on the monthly price of the EE plan only excludes upfront device cost, out of bundle call charges and all other costs. 8. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). You can cancel the offer at any time. Offer is available for six consecutive months. Who will be carrying out the installation service? Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). For new Fibre 100 with Halo 3 customers that sign up for 24 months. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). If you have Hybrid Connect and you lose broadband connection, your Smart Hub 2 will wait a short time to see if the broadband comes back up. Follow the simple steps in theguide to help you get startedon BTs website.